Refund Policy

Please ensure the following information is included with your return:
* Your full name
* Your order/invoice number
* Reason for returning the product
* Your instructions informing us how you would like the issue resolved.

Standard postage fees apply to all returns. 

We will process refunds via the same payment method you used to place the order. It may take your financial institution 3-5 business days to refund the money to your account once we have processed the refund request.  

1. Store credit issued will be to the value of the final price you paid for the item(s).
2. Store credit will be issued to the account with the email address used to place your order.
3. Store credit cannot be transferred to other accounts.
4. Store credit is valid for 12 months from the date of issue. Balances that remain after the 12 months will be void.
5. Store credit does not accrue interest and cannot be redeemed or refunded for cash after issue.
6. If store credit is used for payment on your order, you will only be able to accept store credit for subsequent cancellation(s) or return(s) - you will not be able to return the orders paid with store credit for cash.   

1. Exchanges for another size are subject to availability.
2. Exchanges are processed by applying store credit to your account and applying this against your new product.
3. If store credit is used for payment on your order, you will only be able to accept store credit for subsequent cancellation(s) or return(s) - you will not be able to return the orders paid with store credit for cash.