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Refund Policy

How Long Will It Take

All refunds will be processed as soon as the returned item has been received by our warehouse. 

We aim to process all return request as quickly as possible and you should expect to receive an exchange within 10 working days after posting it back to us. 

In many cases you will receive a credit or refund more quickly. This time period includes the transit time for us to receive your return, the time it takes us to process your return once we receive it, and the time it takes to resend your exchange product or for your bank to process your refund request. 

As we use a merchant called stripe after the time as passed and you do not have your refund from this business you will need to contact stripe directly and prove that you have not got it. 

All refunds that are processed have a confirmation email set to the customer and the business.