We offer a 90-day replacement period for faults on all lingerie, beachwear, costumes and footwear.
If your item is faulty, please contact our friendly customer service team for instructions.
We are not able to cover damage to garments that are the result of improper laundering. Please follow all care instructions carefully.
Wrong size? Not the right style for you? Unwanted gift?
We offer a 90-day hassle free return policy for change of mind or unsuitability of lingerie, beachwear, costumes and footwear.
To be accepted, all returns must:
* be returned in the original undamaged packaging/box (where applicable).
* have intact tags, still attached to the garment.
* not have been used/worn (except to try on for size).
* not be damaged or soiled.
* not be altered in any way.
Lingerie return exclusions: Latex wear, hosiery and bodystockings.