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Shipping Policy

Standard: 2-7 business days - AU$9.99 per order (FREE shipping for orders over AU$59)

Some deliveries may take slightly longer than stated, especially those outside metropolitan areas.

The standard shipping service offers two options:

Option 1: Signature required (recommended)

This option requires your signature when the parcel is delivered. If you are not available at the time of delivery, a 'missed delivery' card will be left so that you can collect your parcel from the nearest post office.

When using this service, we fully guarantee the delivery of your parcel.

Option 2: Authority to leave (ATL)

If you choose this option, your order may be left unattended at the delivery address.

However, if the area is deemed unsafe for delivery, the postal service worker or driver, may choose to leave a 'missed delivery' card so that you can collect your parcel from the nearest post office.

By choosing the ATL option, we cannot be held liable if your parcel is lost or stolen from the delivery address. However, we will assist in rectifying any delivery issues with the postal service.

Express: 1-3 business days - AU$12.99 per order

Some deliveries may take slightly longer than stated, especially those outside metropolitan areas.

This service does not require your signature when the parcel is delivered. If you choose this option, your order may be left unattended at the delivery address.

However, if the area is deemed unsafe for delivery, the postal service worker or driver, may choose to leave a 'missed delivery' card so that you can collect your parcel from the nearest post office.

By choosing the express shipping option, we cannot be held liable if your parcel is lost or stolen from the delivery address. However, we will assist in rectifying any delivery issues with the postal service.